JCI’s Peer Support Services are provided to persons over the age of 18 with severe and persistent mental illness, substance use and abuse, and those transitioning out of adult care homes.

The overall goal of the program is to assist individuals served in reaching stable recovery, quality lifestyle, and independent functioning. Participants of the program will have individualized person-centered plans that can include group and/or individual services. Participants will engage with the peer support specialist to gain skills and knowledge in basic benefits, support networks, community resources, housing, employment, education, symptom management, and a development of a greater self-worth.

JCI utilizes Consumer Operated Services (COS), an Evidence Based Practice (EBP) model throughout our Peer Support Service delivery. The four basic functions of COS are mutual support, community building, providing services, and advocacy.

  • Peer counselling
  • Assistance with basic needs
  • Assistance with benefits
  • Development of natural support network
  • Help with housing, employment, and/or education
  • Linkage to services or resources
  • Social opportunities
  • Arts and expression
  • Structured educational or support groups
  • Community inclusion
    • Social and personal relationships
    • Hygiene
    • Wellness-healthy eating
    • Medication management
    • Budgeting and money management
    • Self-advocacy
    • Symptom management
    • Independent living skills


Division of Mental Health,
Developmental Disabilities
& Substance abuse Services
Consumer Handbook